GENOME Uninstall Utility
Fix Crashes, Missing Components, and More
Throughout 2024 and 2025, GENOME has evolved at a rapid pace, with a continuous stream of updates focused on expanding tonal possibilities, refining workflows, and delivering cutting-edge tools for modern players and producers. That momentum carries forward into 2026, with no signs of slowing down.
To support this ongoing evolution and ensure each update installs as smoothly as possible, we’re releasing the GENOME Uninstall Utility ahead of our next update. Running the utility once before installing the update provides a clean foundation and helps prevent rare issues caused by legacy files from earlier versions
Discover the GENOME Uninstall Utility
When Should You Use the GENOME Uninstall Utility?
Ahead of our Upcoming GENOME v1.14 release, we recommend running the GENOME Uninstall Utility once before installing the update, particularly if you have:
- Updated GENOME multiple times over the past year
- Installed early or pre-release versions
- Experienced crashes, missing components, or launch issues in the past
This one-time clean reset helps ensure the update installs on a stable, conflict-free system.
What does the GENOME Uninstall Utility Remove from my system?
This utility will uninstall Two notes’ GENOME software and permanently remove all related files and data from your system. Your presets, impulse responses and captures located in your documents folder will not be affected.
Do I need to wait for the GENOME v1.14 Update?
No, not at all! You can run the GENOME Uninstall Utility today and once actioned, re-install the current version of GENOME accessible here.
Do I need to run this before every GENOME Update?
No, once the next GENOME update is installed, you do not need to run the Uninstall Utility again unless you encounter the following specific issues:
- GENOME crashing during launch or shortly after opening
- Components appearing missing or unavailable
- GENOME failing to launch after installation
For detailed guidance on these scenarios, see the knowledge-base articles below.
GENOME Uninstall Utility Resources
Knowledgebase Articles
If you’d like step-by-step instructions or help deciding whether the Uninstall Utility is right for your situation, these support articles cover the most common cases:
Download the GENOME Uninstall Utility
The GENOME Uninstall Utility is available now and can be used once before installing the upcoming GENOME v1.14 update.
Remember: After installing the update, only use the utility again if you encounter issues such as crashes, launch failures, or missing components.
Having issues?
Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.
A Clean Start—When You Need It
GENOME is designed to update cleanly and evolve quickly. The Uninstall Utility exists as a one-time preparation tool for this update and a fallback solution for the future, should problems arise.
Use it when recommended, keep it in reserve afterward—and stay focused on what GENOME is built for: expanding your tonal possibilities.